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Our unique Care Village is home to three services. The principle of this state-of-the-art residential home is that it includes care for Patrons and facilities for the wider community. We named the new building Oatleigh in homage to Oatlands and to mark a new era of care.
The home is designed with a London theme. The ground floor hub is called Angel and contains many facilities. We have a lounge with built-in cinema, a coffee bar and a shop. Adjoining the lounge, we have the sensory garden, created with a water feature, sculptures, and musical instrument features.
As a family, we had never even considered placing my mum into a care home, and I can honestly say it was one of the most difficult decisions to make. Due to Covid restrictions, we were not able to visit Mum, but the staff were kind and compassionate and always there to reassure us that Mum was being cared for well. I would initially call daily and was never made to feel this was inconvenient. Prior to being able to visit, we were able to set up Skype calls with Mum, and this allowed us to see her and also witness the care provided. Now we can visit, the care taken to avoid cross-infection is commendable, and seeing first-hand the loving care Mum receives is heart-warming. The carers all work at a high standard, and their passion for their work is clear to see. The staff at Oatlands feel like one big family, and the dementia care they provide is outstanding. Many thanks to the amazing carers and lovely reception team for their continued hard work in these extremely difficult times.