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When the time comes to move from your own home into somewhere where you will be supported with your healthcare and living needs, it is important to feel like you are moving somewhere warm, welcoming and appropriate to help you live life to the fullest. Each of our three London-based care homes have been carefully designed and offer a friendly, family atmosphere with the reassurance of professional medical support and advice, 24/7. Our homes are fully equipped and beautifully decorated to help residents feel at home and confident in their change of living arrangements.
We understand what a big move it is to take up residency in a care home permanently, both from a physical standpoint and, crucially, from an emotional point of view. Our caring team of admin staff, managers, nurses, therapists and support workers will do their utmost to help you feel at home and part of our extended Jawa Group family from the very beginning.
As a family, we had never even considered placing my mum into a care home, and I can honestly say it was one of the most difficult decisions to make. Due to Covid restrictions, we were not able to visit Mum, but the staff were kind and compassionate and always there to reassure us that Mum was being cared for well. I would initially call daily and was never made to feel this was inconvenient. Prior to being able to visit, we were able to set up Skype calls with Mum, and this allowed us to see her and also witness the care provided. Now we can visit, the care taken to avoid cross-infection is commendable, and seeing first-hand the loving care Mum receives is heart-warming. The carers all work at a high standard, and their passion for their work is clear to see. The staff at Oatlands feel like one big family, and the dementia care they provide is outstanding. Many thanks to the amazing carers and lovely reception team for their continued hard work in these extremely difficult times.