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When your family is facing the prospect of caring for someone living with dementia, it can seem daunting at first to know what to do for the best. We offer advice and support for families in this position, as well as providing round-the-clock care from our specialist care home for people living with dementia. As well as top quality medical and nursing support, we provide a comfortable, welcoming atmosphere, excellent meals and living assistance and a full programme of events and activities to enrich and entertain our residents and their guests.
Our ethos is to see beyond the person’s diagnosis to get to know the personality and character that lies beneath. We offer a truly individualised experience with tailored nursing support and an appropriate suite of supporting services and events. We want our residents to feel safe, secure and supported while they are with us and for their loved ones to feel reassured that they are in excellent hands.
As a family, we had never even considered placing my mum into a care home, and I can honestly say it was one of the most difficult decisions to make. Due to Covid restrictions, we were not able to visit Mum, but the staff were kind and compassionate and always there to reassure us that Mum was being cared for well. I would initially call daily and was never made to feel this was inconvenient. Prior to being able to visit, we were able to set up Skype calls with Mum, and this allowed us to see her and also witness the care provided. Now we can visit, the care taken to avoid cross-infection is commendable, and seeing first-hand the loving care Mum receives is heart-warming. The carers all work at a high standard, and their passion for their work is clear to see. The staff at Oatlands feel like one big family, and the dementia care they provide is outstanding. Many thanks to the amazing carers and lovely reception team for their continued hard work in these extremely difficult times.